Frequently asked questions
TXF & Proximo Americas 2025 will return to the EAST Miami Hotel!
788 Brickell Plaza
Miami
FL 33131
United States
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Please contact Zoe Diamond if you have any questions about the venue or accommodation.
Accommodation
Discounted rate available for conference attendees!
Dates Available: Sunday 30th March - Thursday 3rd April
Rate per night: $399++
Networking Activities
We will be hosting networking activities for all delegates attending Americas 2025, offering everyone an opportunity to have a drink and network outside of the event. Details to follow!
For more information on our event logistics please contact us
Email usTo get the best experience, we strongly recommend using Google Chrome. You can also use the following browsers to have a useful experience: Firefox, Safari, Opera, Android Chrome, & iOS Safari.
We recommend avoiding Microsoft Edge where possible.
Yes! If you’re using an IOS device such as an iPhone or iPad, please use Safari. For android devices, we recommend Google Chrome.
It’s likely to be your company firewall. Firstly, please test your connection here: Test connection. If each element doesn’t produce a green tick, it means there is a firewall blocking your access. Please email operations@exilegroup.com and we’ll be able to help remedy.
If you need a quick fix, we recommend switching to a personal device/network. If you miss a session, don’t worry, all sessions are available on demand to Exile intelligence members.
Go to event URL given in the email. Enter the email address you registered with. Then follow the link from the verification email you receive.
Contact operations@exilegroup.com and we can send you a magic link to get you online.
No, the platform is fully hosted through your browser.
Your account can log in on up to two separate devices.
When you first sign in you will be prompted to check/update your details. If you want to update them later, please click on the ‘person’ icon in the top right corner of the screen and select ‘settings’. We strongly encourage you to add a photo of yourself. This needs to be 450x450 px or more.
You can view all upcoming sessions via the Agenda tab.
Yes! All sessions will be available to Intelligence Subscribers to watch on demand via the on-demand tab after the event has ended. Not a subscriber? Contact us here for more information: intelligence@exilegroup.com
You can view and contact all guests registered for the event via the Delegate list tab. Please note this will be ready to view from approximately 2 weeks before the event begins and will require a login using the email address you registered with.
We’re always here to help. Email us on operations@exilegroup.com